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IBM 000-958 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Post-Installation Support | 6% | - Verification and validation procedures - Hardware installation and configuration - Remote support and ongoing maintenance |
| Apply Product Information | 45% | - Storage technologies: SAN, virtualization, compression, deduplication - IBM tape storage systems: TS3500, TS7700, ProtecTIER - Software solutions: Tivoli Storage Manager, storage cloud integration - IBM disk storage systems: DS8000, XIV, Storwize, N series - Competitive analysis and positioning |
| Evaluate and Establish Customer Environment and Plans | 37% | - Analyze current customer environment and requirements - Assess business continuity and disaster recovery needs - Identify scalability and optimization opportunities - Understand storage architecture and terminology |
| Migration Considerations and Installation Planning | 12% | - Migration strategies and risk management - Capacity and performance planning - Pre-installation assessment and planning |
IBM Enterprise Storage Technical Support V3 Sample Questions:
Question #1
A customer is looking to consolidate management from several heterogeneous storage platforms.
Each system is currently attached to an OEM vendor solution with an 'SCSI backbone. Which of the following will help manage the user's storage environment?
A. IBM SAN Volume Controller
B. Tivoli Storage Manager
C. IBM Systems Director
D. Tivoli Storage Productivity Center
Question #2
A D38800 has Easy Tier enabled and Easy Tier data collection is set to AutoMode.
Which performance statistics are collected?
A. Volumes with ETMonitor set to automode
B. All multi-tier volumes
C. Easy Tier managed volumes with lOPmode set to managed
D. Homogeneous drive volumes
Question #3
Which of the following systems does Tivoli Storage Productivity Center Select Edition manage?
A. N series
B. SONAS
C. IBM Storwize
D. DS8000
Question #4
When planning to use an SAN Volume Controller split cluster, why is it strongly recommended to have a third site available?
A. A third site is recommended to house the quorum disk candidates.
B. A third site is recommended to house the SSPC.
C. A third site is recommended to house the active quorum disk.
D. A third site is recommended to house the managed disks.
Question #5
An XIV Gen3 was ordered with the wrong power option. What must be done to correct this situation?
A. The system must be returned to the factory for repair
B. The IBM Certified Engineer can modify the automatic transfer switch
C. The Systems Support Representative can change the power receptacle in the field
D. The correct power configuration must be ordered and changed in the field.
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: A | Question #3 Correct Answer: C | Question #4 Correct Answer: C | Question #5 Correct Answer: A |


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