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Oracle 1Z0-996-20 : Oracle Utilities Customer Cloud Service 2020 Implementation Essentials

1Z0-996-20

Exam Code: 1Z0-996-20

Exam Name: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials

Updated: Sep 05, 2026

Q & A: 72 Questions and Answers

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What is the duration, language, and format of Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam

Following are the quick details related to the Oracle 1z0-996 Certification Exam

  • Number of Questions: 70 Questions
  • Duration: 120 minutes
  • Pass Score: 68%
  • Results of examination The credential Oracle 1z0-996 is a pass or fail test and the applicant must score a minimum of 68% for a certification review. Within 30 minutes of completing the certification examination, the candidates shall obtain an email with the results from Oracle. Exam reports can also be seen on the Online site CertView, and candidates can visit the portal to access the exam results and connect to the CertView account.
  • Exam Price: $245 (USD) The price for a country may vary depending on the localized currency rates.
  • Mode of exam: Proctored examination online. Candidates may take the exam at any time according to their preference from wherever. There is also an opportunity for candidates to take exams in one of the permitted training center's. At the time of enrollment, applicants may choose the examination mode according to their convenience.
  • Exam Name: Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
  • Registration: The exam certificate needs to be purchased for all candidates who are eligible to take the exam. The candidate can register on Oracle Education Portal after purchasing the voucher.
  • Period of examination For attempting 70 questions, the candidates would have 120 minutes. For candidates to schedule the exam and restrict too much time to one question or subject, therefore, it becomes necessary.
  • Exam Code: 1z0-996
  • Exam type: Multiple Choice Questions
  • Test voucher: The exam vouchers may be obtained from candidates. The voucher is available for six months after the problem date, which is like a gift voucher that is forfeited, if not used within six months.

Topics of Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam

The Oracle 1z0-996 certification exam is based on the learning, key topics, and activities encountered during oracle pieces of training and implementations. The following are the major topics and sub-skills that a candidate should study for the examination. These topics will give the candidates a clear view of which topics and skills one should focus on for the certification.

  • Customer Information Manage and Maintain Customer information based on the needs and requirements
  • Usage Subscription Explain usage subscriptions Explain relationships between measuring components, service points, and usage subscriptions Set up and design admin data required to configure a usage subscription
  • Devices and Measuring Concepts Explain the measuring component and its structures Explain the relationship between devices and measuring components Explain different types of measuring components Ability to Configure device types Ability to Configure measuring component types Ability to Configure device config type Ability to associate measuring component to the device
  • Rates Manage and Apply Rates for individual commodities and customers Apply Proration Apply Bill Factors
  • Fieldwork and Service Order Management Explain Service Order Activity Explain Service Order Children's Activities The candidate needs to go through and be proficient in every topic.
  • Financial Transactions Manage and Maintain Financial transactions
  • Monitor Overdue Debts Ability to Configure and Manage Credit & Collections Manage Payment Arrangements and Pay Plans
  • Measurements Explain differences between initial measurements, final measurements, and usage Explain the high level process of loading measurements to calculating usage Explain derived values and their association with the final measurements Create a new derive value algorithm Explain different types of IMDs and the differences between them Explain IMD exception status and Automatic Retry functionality
  • Usage Explain the usage calculation process Explain usage transactions and usage subscriptions Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
  • Adjustments Ability to configure and manage payment adjustments
  • Payments Manage and Maintain Payments Manage Overpayment and Payment Distribution
  • Operational Device Management Explain assets and components Explain specifications and asset relationships
  • Service Points and Install Events Explain the concept of the install event Describe the relationship between devices and service points
  • Billing Maintain and Manage Bill Segments Complete Bills
  • VEE Explain the difference between critical validations, validation rules, and their executions Explain the concept of VEE process Ability to configure VEE groups containing base package VEE rules Ability to apply VEE group to device or device types Ability to configure eligibility criteria and criteria field value retrieval algorithms Explain categories of IMD exceptions

The 1z0-996-20 practice exams are designed to render the actual examination experience familiar to students. According to statistics, most students fail the fear of the unexpected not because of their training, but because of exam anxiety. Notes and practice exercises for the 1z0-996 exam dumps should be prepared. Certification assessment matters are focused on real-world situations which deal with real-time challenges, so it is really important for the applicant to have realistic expertise and understanding of operating in the area of customer cloud technology with Oracle utility applications alongside all the educational materials and tutorials.

Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20

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Oracle 1Z0-996-20 Exam Syllabus Topics:

SectionObjectives
Topic 1: Financial Transactions- Financial processing
  • 1. Transaction creation and reversal logic
    • 2. General Ledger integration
      Topic 2: Billing and Rates- Billing process
      • 1. Bill completion algorithms
        • 2. Bill segments and calculation headers
          - Rate management
          • 1. Rate schedules and rate versions
            • 2. Bill factors and proration rules
              Topic 3: Usage Management- Usage processing
              • 1. Initial Measurement Data (IMD) processing
                • 2. Usage subscriptions and data flow
                  • 3. VEE (Validation, Estimation, Editing)
                    Topic 4: Device and Operational Asset Management- Devices and measuring components
                    • 1. Device configuration and lifecycle
                      • 2. Measuring component types (scalar, interval, TOU)

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