CompTIA 220-1202 : CompTIA A+ Certification Exam: Core 2

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CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

Question #1
A customer laptop has been shutting down unexpectedly. The customer explains that a blue screen appears just before the laptop turns off, but the screen disappears too quickly to see anything. Which of the following tools should a technician use to find details about the error?

A. Device Manager
B. System Information
C. Event Viewer
D. Performance Monitor

Question #2
A user is unable to use the latest version of an app on a legacy tablet. What is the most likely reason?

A. MDM is blocking updates
B. Space is inadequate
C. The OS is end-of-life
D. The tablet is infected with malware

Question #3
A Microsoft OS laptop user requests an alternative log-in authentication method because they have forgotten their password multiple times. Which of the following should a technician enable to satisfy this request?

A. BitLocker
B. Windows Hello
C. User Account Control
D. Single sign-on

Question #4
A smartphone user unsuccessfully attempts to open an email attachment that includes an unexpected overdue invoice. After that attempt, the user notices performance issues while using the mobile browser and other applications. The user restarts the smartphone, but the issue persists. Which of the following actions would most likely resolve the issue?

A. Uninstalling and reinstalling the mobile browser
B. Deleting the email containing the attachment
C. Forcing the smartphone to shut down and restarting it
D. Wiping the device and resetting it to factory defaults

Question #5
A technician is deploying a public-facing kiosk that will be used for a library directory. Which of the following account types should the IT team activate?

A. Power user
B. Guest
C. Domain
D. Service

Solutions: