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How much does it actually cost to sit for the Avaya 3312 Exam?
The cost of the Avaya 3312 Exam is $200 USD.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21488
Avaya 3312 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Architecture & Components | 25% | - Avaya Aura Media Server integration - Contact Center Manager Administration (CCMA) functions - Access and Partition Management - Avaya Aura Contact Center (AACC) core architecture |
| Reporting, Monitoring & Maintenance | 20% | - Real-time and historical reporting - Thresholds and alarm configuration - System health checks and routine maintenance - Basic troubleshooting of common issues |
| User, Agent & Skillset Configuration | 30% | - Skillset and call presentation class configuration - Webadmin vs standard admin privileges - Bulk data configuration and import tools - Agent creation and profile setup |
| Routing & Scripting | 25% | - Local View vs Contact Center View - Script creation, testing and synchronization - Contact Router configuration - Variables, intrinsics and expression logic - Service Creation Environment (SCE) overview |
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