Cisco 840-423 : Executing Cisco Advanced Business Value Analysis and Design Techniques

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Cisco 840-423 Exam Syllabus Topics:

Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. Which option explains how a manager's viewpoint can be confirmed?

A) by running a group session
B) by asking the manager for evidence
C) by validating with the manager's boss
D) by restating the manager's view and asking if you understood correctly

2. Which action should be done when you present the business case to stakeholders?

A) Focus mainly on near-term investments and leave discussion about rollout until after a pilot is complete.
B) Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.
C) Ask the IT executive to publicly commit their support for your recommendation.
D) Be cautious when you discuss the risks that the organization should consider to gain support without raising possible challenges.

3. Which action is the recommended way to describe business unit benefits from upgrading a customer's 2-year old network?

A) Highlight the improved response time and service level possible.
B) Describe how the capacity upgrade allows the customer to reduce support headcount within the IT organization.
C) Focus on the unique aspects of Cisco advanced technology, as compared with the customer's current network.
D) Relate the increase in reliability and performance to the impact on business activities that are supported by the network.

4. Who are the two primary users of an implementation strategy? (Choose two.)

A) the leaders for training
B) the technical architect
C) major work package owners
D) the program leader responsible for achieving business results
E) executive sponsor and steering committee

5. Which action is a recommended way to capture concerns about benefits?

A) Include a question in the company employee satisfaction survey.
B) Ask people their opinion in a large group meeting.
C) Conduct a focus group with people who are close to the plan and who know the business area.
D) Watch a user who is trying to do her job.

Solutions: