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Nortel 920-167 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Processing Applications | - Call flow development
|
| Topic 2: Application Development Fundamentals | - Development framework
|
| Topic 3: Communication Control and APIs | - Programming interfaces
|
| Topic 4: Contact Center RIS.6.0 Architecture | - System architecture and components
|
| Topic 5: Deployment and Maintenance | - Application deployment
|
| Topic 6: Testing and Debugging | - Application validation
|
| Topic 7: Data Integration | - External system connectivity
|
| Topic 8: Security and Administration | - Application security
|
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