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Salesforce AP-213 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Predictable Service Management | 20% | - Manage service levels and milestones - Implement service case automation - Track service performance metrics - Configure service entitlements and contracts |
| Reports and Dashboards | 15% | - Create and customize Manufacturing Cloud reports - Configure report sharing and subscriptions - Use analytics for decision making - Build executive dashboards |
| Einstein Activity Capture for Manufacturing | 15% | - Manage connected calendars - Understand data privacy considerations - Configure Einstein Activity Capture - Synchronize emails and events |
| Manufacturing Cloud Overview | 10% | - Understand use cases for manufacturing organizations - Identify key capabilities and features - Describe Manufacturing Cloud value proposition |
| Administration and Configuration | 20% | - Set up territory management - Implement security settings - Configure product and asset management - Manage users and roles in Manufacturing Cloud - Customize page layouts and record types |
| Account-Based Forecasting | 20% | - Set up forecast sharing and visibility - Configure Forecast Trending - Understand forecast adjustment workflows - Manage demand forecasts at account level |
Salesforce Accredited Agentforce Manufacturing Professional Sample Questions:
Question #1
Where can a Manufacturing Cloud account manager access Customer Lifetime Value data so that they can strengthen customer relationships?
A. Agreement Performance tab on the Accounts Insights dashboard
B. My Account Relationship Tab on the Accounts Health dashboard
C. Agreement Performance tab on the Accounts Health dashboard
Question #2
Universal Containers has a large number of stock keeping units (SKUs), which hinders the executive team from making decisions quickly.
Which functionality should an administrator implement to help the executive team?
A. Sales Agreements
B. Account Based Forecasting
C. Product Categories
Question #3
Which three conditions need to be fulfilled so that an order is included in the Actuals calculation process on a Sales Agreement?
A. The Sales Agreement field needs to be populated on the Order.
B. The order needs to have Status = Activated.
C. The order needs to have Category = Activated.
D. The date in the Order Date field should be in the past.
E. The date in the Order Date field should be in the future.
Question #4
Universal Containers (UC) has been in the manufacturing industry for many years. The industry has become much more volatile over the years. UC is looking to implement Manufacturing Cloud to manage this volatility.
Which specific business challenge does the implementation of Manufacturing Cloud tackle?
A. Gaining visibility in businesses to improve forecast accuracy and collaborate with stakeholders
B. Connecting to potential buyers and predicting the likelihood of a sale
C. Connecting stakeholders and assets for real-time collaboration in the field
Question #5
Which two permission sets will allow an Admin to set up Tableau CRM for Manufacturing?
A. Einstein Analytics Plus User
B. Manufacturing Einstein Admin
C. Manage Analytics
D. Tableau CRM Plus Admin
E. Manufacturing Analytics Admin
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: C | Question #3 Correct Answer: A,B,D | Question #4 Correct Answer: A | Question #5 Correct Answer: D,E |


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