PDF Version DemoUnderstanding functional and technical aspects of Preparation for Administrator (CRT101)
The following will be asked from you in the SALESFORCE CRT-101 exam dumps:
- Describe the capacities of Salesforce Knowledge
- Given a situation, distinguish how to mechanize case the executives utilizing case task, pre-programmed message, acceleration, web-to-case, email-to-case, and case groups
- Describe the capacities of the Community application, including Ideas and Answers
- Describe the highlights of Chatter like feed, gatherings, following, and security
- Describe the capacities of movement the executives, for example, overseeing errands, occasions, public schedules, and multiday occasions
- Describe the capacities of case the executives, for example, case measures, case settings, what's more, case remarks
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How much does Preparation for Administrator (CRT101) costs
- No of Questions: 60 Questions
- Passing Score: 60% or higher
- Types of questions: Performance Based Questions
- Examination Fees: $200 USD
- Length of Exam: 85 min
- Examination Name: Preparation for Administrator (CRT101)
Salesforce CRT-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Setup | 20% | - Security and Access
|
| Topic 2: Productivity and Collaboration | 10% | - Collaboration Tools
|
| Topic 3: Sales and Marketing Applications | 10% | - Marketing Features
|
| Topic 4: Service and Support Applications | 10% | - Support Features
|
| Topic 5: Object Manager and Lightning App Builder | 20% | - Data Modeling
|
| Topic 6: Agentforce AI | 8% | - Agentforce Fundamentals
|
| Topic 7: Data and Analytics Management | 17% | - Data Management
|
| Topic 8: Automation | 15% | - Flow Automation
|
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