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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Cloud Fundamentals | - Explain key sales processes, lead and opportunity management - Describe the functionalities and benefits of the SAP Sales Cloud solution - Sales process integration concepts |
| Integration and Reporting | - Integration of SAP Sales Cloud with other SAP applications - Reporting options and solution monitoring |
| Configuration and Administration | - Understand various configuration options for sales processes - User privileges and business roles |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question #1
Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
A. Partner
B. Account
C. Contact person
D. Individual customer
Question #2
Which of the following are features of custom report creation in SAP Hybris Cloud for customer? (3 correct answers)
A. Custom calculated key figures are allowed
B. Variable selection is possible
C. Custom reports can be created by all users
D. Direct assignment of a report to a business user is supported
E. Custom report creation is supported with a guided procedure
Question #3
Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.
A. Facebook
B. Blogs
C. Twitter
D. E-mail
E. Linkedln
Question #4
The Visit Planner Map View and Calender are supported on _____. Choose the correct answer.
A. Only Browser
B. Browser and iPad
Question #5
Administrators cannot disable user personalization settings. Determine whether this statement is true or false.
A. True
B. False
Solutions:
| Question #1 Answer: D | Question #2 Answer: A,B,E | Question #3 Answer: A,C,D | Question #4 Answer: B | Question #5 Answer: B |
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