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SAP E-HYCPS-60 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Administration and Operations | - Performance tuning and maintenance - Monitoring and troubleshooting |
| Topic 2: Order Management and Processing | - Order lifecycle and workflows - Payment, fulfillment, and returns handling |
| Topic 3: Product Content Management | - Classification systems and attributes - Product catalog structure and management |
| Topic 4: SAP Commerce (Hybris) Architecture Overview | - Core system architecture and components - Extensibility model and customization approach |
| Topic 5: Integration and Data Management | - Integration with SAP and third-party systems - Data import/export mechanisms (ImpEx) |
SAP Certified Product Support Specialist - SAP Hybris Commerce 6.0 Sample Questions:
Question #1
Which of the following statements are true with respect to the credit card payment process?
A. it may be cancelled at any time before or after the capture
B. it may consist of the steps: authorization, capture, refund
C. it is possible to refund larger amount that the capture amount
D. it is possible to capture a smaller amount than the authorized amount
Question #2
Which of the following is true regarding Fraud Service support in hybris?
A. it is possible to apply the fraud service to check a cart before the order has been placed
B. hybris supports fraud detection functionality out of the box, but you can also connect to a commercial provider (Comment - found in wiki, but again find the URL if possible)
C. an order containing any single symptom will always be marked as fraudulent
D. FraudServiceProvider allows you to check against Symptoms, for example "different address"
Question #3
Which of the following actions are performed by the Authorization command on the payment service?
A. check for valid credit card data(Wrong because card validation is done at the time of creating subscription that time subscription command checks the valid credit card data. Check following function which checks card data.
de.hybris.platform.payment.methods.impl.DefaultCardPaymentServiceImpl.createSubscription(CreateSub
B. determine which Payment Service Provider will handle the payment transaction
C. check for availability of the requested amount
D. subtract amount from credit card account
Question #4
Which statement about the baseStore and baseSite items are true:
A. by default, a cart is shared across baseSites
B. a single baseStore can have many access channels or baseSites
C. if no point of service is defined, the default, generated baseSite will be used
D. baseStore aggregates product catalogs, languages and currencies
Question #5
What are the services provided by Payment Service Providers?
A. transactional authorization of customer payments
B. automatic linking of merchant product data to price comparison services
C. repeatable transactions via secure storage of customer credit card details
D. traceability across entire transactions
Solutions:
| Question #1 Correct Answer: B,D | Question #2 Correct Answer: B,D | Question #3 Correct Answer: C | Question #4 Correct Answer: B,D | Question #5 Correct Answer: A,C |


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