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HP HP2-E59 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs and Solution Selling | - Competitive positioning of HPE solutions - Identifying customer requirements - Value-based selling concepts |
| Topic 2: HPE Portfolio Overview | - HPE networking portfolio basics - HPE storage solutions overview - HPE server families and positioning |
| Topic 3: Servers, Storage, and Networking Fundamentals | - Server architectures and workloads - Networking fundamentals in enterprise environments - Storage technologies and use cases |
| Topic 4: Services and Support Offerings | - Lifecycle services and managed services - HPE support and consulting services |
HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:
1. How should you position the value of HP Technology Services to a customer?
A) Compare the cost of an appropriate HP Care Pack with the cost of replacing hardware
B) Compare the cost of the standard warranty versus the cost of supporting the hardware internally
C) Compare the cost of downtime versus the cost of an appropriate HP Care Pack
D) Compare the cost of downtime versus the cost of the standard warranty
2. During which stage of the customer buying cycle do you ask clarifying questions?
A) Evaluate Options
B) Recognize Needs
C) Purchase Solution
D) Identify Requirements
3. Which HP Simply StoreIT solution's value proposition includes improving backup efficiency and shortening backup and recovery times?
A) HP StoreOnce 2620 backup
B) HP StoreEver MSL 2024 LT06 tape library
C) HP MSA 2040 storage array
D) HP StoreVirtual 4330 storage
4. Which statement is typical of a transactional sales engagement?
A) It generally involves a long sales cycle.
B) The salesperson is seen as a trusted advisor.
C) The customer looks for the lowest price.
D) The customer is unaware of their IT issue.
5. NO: 65
Your customer uses a variety of solutions from multiple vendors in their network. Which value differentiator is the best response to overcome their objection of adding HP as a new vendor of storage and network infrastructure solutions?
A) HP is the world leader in storage solutions, and that is enough to know they are making the right decision
B) HP Technology Services are a single point of contact for HP and third-party vendors
C) HP offers the Get Thin Guarantee that the customer will reduce their storage capacity requirements by 50%
D) HP offers positive return on investment in as little as five months with the right selection of servers, storage, and network products
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |


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