CompTIA JK0-801 : CompTIA A+ Certification Exam (JK0-801)

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CompTIA JK0-801 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. -- Exhibit - -- Exhibit -

Click on the exhibit button. Which of the following is the purpose for the tool shown in the exhibit?

A) Splicing fiber cable
B) Test network card
C) Terminating COAX cable
D) Terminating UTP cable

2. A user's iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?

A) Replace the battery and charge the phone
B) Remove and reseat the battery
C) Replace the screen glass assembly
D) Plug the phone into a known good charger

3. When comparing DSL broadband to cable broadband, which of the following is an advantage of DSL broadband?

A) Distance is not a factor in signal speed
B) Signal is shared back to the switch
C) Upgraded copper lines allow maximum speed greater than cable
D) Signal is not shared back to the switch

4. Since calling in an issue two days ago, a user reports that they have not heard from a help desk technician. Which of the following is the MOST appropriate response?

A) Let the user know that the technician will be out to resolve the problem tomorrow.
B) Let the user know that there is no record of the initial call.
C) Close the initial ticket that was issued and open a new help desk ticket for the user.
D) Let the user know that the problem will be escalated immediately.

5. Which of the following terms is MOST likely associated with a modem connection?

A) RJ-11
B) RJ-45
C) 802.11g
D) IEEE 1394

Solutions: