Microsoft MB5-858 : Managing Microsoft Dynamics Implementations

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Microsoft Managing Microsoft Dynamics Implementations Sample Questions:

1. What is the first customer requirement that you should verify before starting an upgrade assessment?

A) Whether the customer wants a technical or major upgrade.
B) Whether customizations were implemented in the current version and how well these are documented.
C) Whether there are additional business requirements that must be accounted for.
D) Whether the upgrade from the customer's current implementation version to the targeted version of Microsoft Dynamics is supported.

2. You are managing a complex, multisite project under a fixed price contract. Your customer wants to refine the project scope. You agree that the changes are appropriate, but believe that they constitute a major change that increases the project scope.
What should you do?

A) Document the estimated additional costs and working hours spent on the implementation of this change. Accept the change only after the customer's approval. Update the project's scope documentation and the project schedule with the new information.
B) Review the contract, the Project Charter, and the Statement Of Work for this project. Verify if scope changes are allowed and which process of scope changes needs to be followed. Then, execute this procedure.
C) Document the estimated additional costs and working hours spent on the implementation of this change. Then, contact your sales representative and strategize on how to best reject the request,
considering the fixed price contract type.
D) Refuse the customer's request by queuing the request on a backlog with requirements to be executed in another project run.

3. You are developing a strategy to implement quality requirements. The project is sized as a standard
implementation that requires some customization.
Which of the following tools should help you to meet the quality requirements of the project?
Choose the 2 that apply.

A) Phase Tollgate Review meeting
B) Daily phone conferences and detailed reporting
C) Documented Conditions of Satisfaction
D) Detailed requirements documentation

4. You are the consultant on a Microsoft Dynamics NAV 2009 implementation. You need to review the
benefits of a Scoping Assessment with the customer.
Which benefits of a Scoping Assessment might you discuss?
Choose the 2 that apply.

A) The cost analysis associated with each implementation option
B) The certainty of a fixed total price for a well-defined project scope
C) The additional insight into project scope based on detailed functional or technical specifications
D) The available implementation options

5. You are determining the contract type for a new engagement. Based on the available diagnostic information, you come to the following conclusions:
-
There is uncertainty about a majority of the requirements
-
There is a significant gap between a large set of requirements and your Microsoft Dynamics solution
-
Your project team is not familiar with the customers's industry
-
Your customer is not familiar with implementation projects and business software. Which contract type should you recommend?

A) Fixed price
B) Estimate for Analysis and Design, Fixed Price for Development and Deployment
C) Time and Material
D) Fixed Price for Analysis and Design, Estimate for Development and Deployment

Solutions: