Nokia SDM_2002001030 : SDM Certification - PS NSOP

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Nokia SDM Certification - PS NSOP Sample Questions:

1. What are the MOST critical requirements in Field Operations to ensure performance quality?

A) Ensuring there is a WFM system in place.
B) Making sure there are sufficient people and spare parts to fix faults.
C) Meeting response times with suitably qualified and resourced people for assigned Work Orders.
D) Planning maintenance 24x7 and having people available.

2. Which is the correct description of Fault Localisation?

A) Provides the real-time monitoring and management of alarms for network elements and infrastructure.
B) Fault analysis, verification of parameters and connectivity, fault localisation, diagnostics, RCA and correlation.
C) Fault rectification management and control instances as well as checking alarms and priorities.
D) Perform the localisation, correction and verification of faults, trouble ticket creation, RCA and correlation of alarms.

3. Governance is critical to successful operations. Which statement best describes it according to the Operations Model?

A) Governance addresses the complete communication requirements between the CBT and Nokia Siemens Networks; and is based on four levels of relationship.
B) Governance addresses the complete communication requirements between the Operator/Customer 'Demand Organization' and Nokia Siemens Networks; and is based on four levels of relationship.
C) Governance addresses the complete communication requirements between the CBT and Nokia Siemens Networks; and is based on three levels of relationship.
D) Governance addresses the complete communication requirements between the Operator/Customer 'Demand Organization' and Nokia Siemens Networks; and is based on three levels of relationship.

4. Which statement is MOST complete in describing the Network Operations Business Manager role in an Outsourced delivery?

A) Management of the (G)NOC and Field Maintenance functions within the defined scope.
B) Management of the Resources, 3rd Parties and interfaces to other internal business lines.
C) Management of the (G)NOC, Field Maintenance and Optimisation functions.
D) End to End management of the operated network according to the defined scope.

5. According to the Operations Model what are the 4 key functional areas of Field Operations?

A) Corrective Maintenance; Preventative Maintenance; Provisioning; Maintenance Administration.
B) Corrective Maintenance; Preventative Maintenance; Spare Part Management; Maintenance Administration.
C) Corrective Maintenance; Planned Work; Provisioning; Maintenance Administration.
D) Corrective Maintenance; Preventative Maintenance; Provisioning; Subcontractor Management.

Solutions: