CompTIA A+ Certification Exam (JK0-802) : JK0-802

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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

Question #1
A technician arrives at a customer's location to do a memory upgrade on a laptop. However, the technician's tools were left in the work van. The customer offers a screwdriver, which they "use all the time" on the laptop. Several screws are stripped on the laptop. Which of the following would be the appropriate NEXT step?

A. Instruct the customer on the importance of using proper tools.
B. Replace the screws with ones that actually fit the customer's screwdriver.
C. Use the screwdriver provided by the customer, being careful not to further strip any of
the screws.
D. Return to the work van and get tools which contain the correct screwdriver.

Question #2
Which of the following can be used as an appropriate boot device?

A. OEM recovery media
B. FDISK
C. USB drive
D. HDMI

Question #3
A technician would like to restart a computer from a command line tool. Which of the following tools should the technician use?

A. Shutdown /i
B. Shutdown /r
C. Shutdown /f
D. Shutdown /s

Question #4
A user reports that people are receiving emails from their account that the user never sent. Which of the following security measures would BEST resolve the problem?

A. Upgrade the email client to a newer version.
B. Install a more expensive spam filter.
C. Check the boot.ini on the PC for malicious entries.
D. Change the account password.

Question #5
DXDIAG is used to display information about which of the following components and its characteristics?

A. Storage components
B. Network components
C. Printer components
D. Graphics components

Solutions: