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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Environment and Plans | 28% | - Understand business continuity and disaster recovery needs - Analyze customer storage requirements - Determine capacity and performance planning - Evaluate existing infrastructure and workloads |
| Topic 2: Product Information | 44% | - IBM XIV Storage System - IBM Spectrum Storage software suite - SAN Volume Controller (SVC) - IBM FlashSystem family - Copy services, virtualization, and data reduction technologies - IBM Storwize family architecture and features |
| Topic 3: CAMSS Concepts | 9% | - Cloud, Analytics, Mobile, Social, Security integration - Data security and compliance - Hybrid cloud storage considerations |
| Topic 4: Resources and Tools | 19% | - Troubleshooting methodologies - IBM documentation and support portals - Configuration and sizing resources - Management and monitoring tools |
IBM Midrange Storage Technical Support V4 Sample Questions:
1. A customer currently has a NettApp solution today and is unhappy with the performance of the system. The customer is very happy with the SnapManager software from NetApp, which is one of the challenges for moving the customer to a new IBM storage product.
What additional product should the technical specialist show the customer to help ease its concern about utilizing snapshots?
A) TotalStorage Productivity Center for Replication
B) IBM Spectrum Protect
C) Tivoli Storage FlashCopy Manager
D) Tivoli Storage Productivity Center
2. An existing IBM customer is required to reduce storage footprint in the data center due to decreasing budget for floor space. The customer has asked the IBM storage specialist for an option for a Fibre Channel connected storage system that will provide a large amount of a storage space in the smallest possible footprint.
Which storage system should the IBM specialist recommend?
A) IBM Storwize V7000
B) IBM Storwize V3700
C) DCS3700
D) DCS3860
3. A customer has a legacy storage system and is looking to move to a new IBM storage platform.
Which standard feature of the Storwize family will accomplish this?
A) Easy Tier
B) Thin provisioning
C) Migration Wizard
D) Clustering
4. A customer has a storage system with a number of databases and has a business requirement to provide development with a sample of real data for testing. The customer is also concerned with cost.
Which solution is appropriate for this customer?
A) IBM Storwize V5000 with Real-time Compression and virtualization
B) IBM Spectrum Protect
C) IBM Storwize V7000 with Real-time Compression and virtualization
D) IBM Spectrum Scale
5. A customer provides information shown in the exhibit about an existing SAN environment.
Because of the turnover rate, there is no one left in the company who knows what kind of disk technology is in the existing SAN environment.
What is a reasonable estimate of the disk technology given the current latency?
A) 7.2K NL-SAS
B) FLASH
C) 15K SAS
D) 10K SAS
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: D |
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