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Apple 9L0-403 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Initial Configuration | 15% | - Upgrading and migrating data - Setup Assistant and system configuration - Installing Mac OS X v10.6 Snow Leopard |
| System Management and Troubleshooting | 15% | - Peripherals and printing - System startup and recovery modes - System logs and diagnostics |
| Applications and Processes | 15% | - Troubleshooting application issues - Application environments and frameworks - Managing processes and activity monitor |
| File Systems and Data Management | 20% | - HFS+ file system structure - Time Machine backup and recovery - File management and metadata |
| Network Configuration | 15% | - TCP/IP configuration and services - Network troubleshooting tools - Network settings and connectivity |
| User Accounts and Security | 20% | - User account types and management - File system permissions and ownership - Keychain and security settings |
Apple Mac OS X Support Essentials 10.6 Sample Questions:
Question #1
Tom wants to share a document with Gill. Both have standard user accounts on the same Mac OS X v10.6 computer. Which of these is NOT a location where Tom can store the document so that Gill can read it?
A. /Users/gill/Public/Drop Box/
B. /Users/Shared/
C. /Users/tom/Public/
D. /Users/gill/Public/
Question #2
Personal File Sharing is enabled on a Mac OS X v10.6 computer. Warren has a standard user account and Tina has an admin user account on the computer. What two share points will be available for Warren to mount when he connects to the computer via AFP?
Choose two.
A. /Users/Public/
B. Tinas Public folder
C. Warrens home folder
D. /Users/Shared/
E. Tinas home folder
Question #3
When a user logs into her computer, she cannot access her login keychain. What would explain this?
A. In a previous login session, the user changed her account password using Accounts preferences.
B. In a previous login session, the user removed Keychain Access from her login items.
C. In a previous login session, the user enabled FileVault on her account, and then changed her account password using Accounts preferences.
D. Prior to the current login session, the user changed her account password using the Reset Password utility on the Mac OS X v10.6 Install DVD.
Question #4
Which procedure can help you identify an application that will run with Rosetta?
A. From the command line, run ls in the directory where the application resides; if the application type is X11, the application will run with Rosetta.
B. Click the application icon, then choose Get Info from the Finder's File menu; if the Application Environment field says, "Rosetta", the application will run with Rosetta.
C. Control-click the application icon, and choose Display Environment; if the Finder displays the Rosetta icon, the application will run with Rosetta.
D. Click the application icon, then choose Get Info from the Finder's File menu; if the Kind field says, "Application (PowerPC)", the application will run with Rosetta.
Question #5
Which statement is TRUE of both USB and FireWire bus technologies?
A. Both buses can host up to 127 peripherals.
B. Both bus technologies support only one type of connector each.
C. Both buses can supply power to low-power consumption devices on the bus.
D. Both buses can operate at speeds up to 800 Mbit/s.
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: B,C | Question #3 Correct Answer: D | Question #4 Correct Answer: D | Question #5 Correct Answer: C |


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