Salesforce Certified Omnistudio Consultant : Plat-Con-201

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?

A) Calculation Action
B) Select
C) DataRaptor Extract Action
D) Lookup

2. A business Implements FlexCards in their customer 360° view. The business wants to add a new action to on the FlexCards that redirects users to an external web page.
Which type of action should the consultant recommend to meet this new requirement?

A) Event
B) Navigate
C) Redirect
D) URL

3. A Salesforce Omnistudio Consultant is validating an Omniscript they have developed for a client. The client has specific business requirements that the script must meet.
What is the best way for the consultant to ensure that the Omniscript meets the client's business requirements?

A) Assume that the Omniscript meets the client's business requirements without conducting a review.
B) Implement the Omniscript without comparing it with the client's business requirements.
C) Conduct a thorough review of the Omniscript, comparing each step with the client's business requirements.
D) Ask the client to review the Omniscript with their internal team.

4. A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?

A) FlexCards and Integration Procedures
B) OmniScripts and Integration Procedures
C) FlexCards and DataRaptors
D) OmniScripts and DataRaptors

5. A Salesforce Omnistudio Consultant is working on a project to automate a complex business process for a client. The consultant decides to use an Omniscript to guide users through the process.
What is the first step the consultant should take when creating an Omniscript?

A) Test the script on multiple channels and devices.
B) Deploy the script within a Selesforce application
C) Define the script in the Omniscript Designer.
D) Create a new Selesforce application for the script.

Solutions: