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Simens SOCA Service OpenScape Office MX : STI-804

STI-804

Exam Code: STI-804

Exam Name: SOCA Service OpenScape Office MX

Updated: Aug 19, 2026

Q & A: 100 Questions and Answers

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About Simens SOCA Service OpenScape Office MX certification

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Simens STI-804 Exam Syllabus Topics:

SectionObjectives
Topic 1: Telephony and Communication Features- Call handling and routing
  • 1. Dial plans and routing rules
    • 2. Call forwarding and transfer
      - Voice services
      • 1. Auto attendant / IVR
        • 2. Voicemail configuration
          Topic 2: User and Endpoint Management- User administration
          • 1. Extension assignment
            • 2. User profiles and permissions
              - Device management
              • 1. Endpoint troubleshooting
                • 2. IP phone provisioning
                  Topic 3: OpenScape Office MX System Architecture- System components and architecture overview
                  • 1. Deployment models and topology
                    • 2. Hardware and software structure
                      - Core system configuration
                      • 1. Initial system setup
                        • 2. Licensing and system parameters
                          Topic 4: System Maintenance and Troubleshooting- Maintenance tasks
                          • 1. Backup and restore
                            • 2. Software updates and patches
                              - Monitoring and diagnostics
                              • 1. System logs and tracing
                                • 2. Performance monitoring

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