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WGU Organizational Behaviors and Leadership (IBC1) : Organizational-Behaviors-and-Leadership

Organizational-Behaviors-and-Leadership

Exam Code: Organizational-Behaviors-and-Leadership

Exam Name: WGU Organizational Behaviors and Leadership (IBC1)

Updated: Aug 13, 2026

Q & A: 80 Questions and Answers

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About WGU Organizational Behaviors and Leadership (IBC1) certification

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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Topic 1: Communication and Team Dynamics- Interpersonal and organizational communication
- Conflict resolution strategies
- Group development and team effectiveness
Topic 2: Organizational Culture and Change- Resistance to change and mitigation strategies
- Change management models
- Organizational culture development and impact
Topic 3: Foundations of Organizational Behavior- Organizational systems and structures
- Introduction to organizational behavior principles
- Individual vs group behavior in organizations
Topic 4: Leadership Theory and Practice- Leadership styles and effectiveness
- Trait, behavioral, and contingency leadership theories
- Transformational vs transactional leadership
Topic 5: Motivation and Employee Behavior- Content and process motivation theories
- Job satisfaction and performance
- Incentives and rewards systems
Topic 6: Ethics and Decision Making- Ethical frameworks in organizations
- Decision-making models
- Corporate social responsibility

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Leader-member exchange theory
B) Leader-participation model
C) Situational leadership theory
D) Path-goal theory


2. To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer

A) Authoritative command
B) Altering the structural variables
C) Problem solving
D) Altering the human variable


3. Which characteristic is unique to virtual teams as compared with face-to-face teams?
Select one.

A) Members with varied skills
B) Diversity of member backgrounds
C) Limited social context
D) Members from same hierarchical level


4. How might a charismatic leader work to increase performance in an organization?
Select one.

A) Take a laissez-faire approach to encourage goal achievement
B) Avoid confusion of purpose by adhering to strictly conventional behavior
C) Convey through words and actions a new set of values
D) Take a transactional approach emphasizing contingent rewards


5. Which type of group is defined by the organization's structure?
Choose 1 answer

A) Informal group
B) Formal group
C) Designated group
D) Unified group


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: B

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