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Avaya 2U00210A Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Messaging and Cloud Integration | 15% | - UCaaS and hybrid deployment options - Avaya Messaging Service (AMS) - Unified messaging features |
| Selling and Value Proposition | 10% | - Customer requirements alignment - Solution ROI and business value - Competitive differentiation |
| Avaya Aura Core Solutions | 30% | - Interoperability and architecture - Avaya Aura System Manager - Avaya Aura Session Manager - Avaya Aura Communication Manager |
| Avaya Unified Communications Overview | 25% | - Avaya UC portfolio positioning - Key benefits and use cases - UC market trends and business drivers |
| Collaboration and Endpoints | 20% | - Avaya VDI Communicator - Avaya one-X and workplace clients - IP phones and video endpoints - Mobility and BYOD support |
Avaya APSS Unified Communications Online Test Sample Questions:
Question #1
You are teaching Jorge about ROI calculations for Avaya Aura@ Conferencing. You tell him that during the discovery conversation, you need to determine the customer's current_________ and____________. (Choose two.)
A. Capacity
B. Usage
C. Spend
D. Budget
Question #2
Samantha has a client with an older Communication Server 1000. Although they are not interested in going to an Avaya Aura* environment today, she wants to get them to upgrade to release 7.6 so they could easily move to Avaya Aura@ in the future. She has come to you for assistance. What two client needs would help her justify an upgrade to release 7.6? (Choose two.) Need for:
A. An Avaya soft client to support remote and mobile workers.
B. The Call Center Elite application
C. Support of 96X1 SIP endpoints on Communication Server 1000 SIP line gateway
D. A current conferencing or messaging solution such as: Avaya Aura@ Conferencing, Modular Messaging, and Avaya Aura@ Messaging
E. Direct integration with Microsoft@ Lync
Question #3
Meeting Exchange 6.2 delivers "carrier grade* voice conferencing solutions that delivers the highest level of scalability and resilience for on-demand and operator-assisted conferences. With Meeting Exchange 6.2 what is the port capacity per instance of multiple Meeting Exchange servers?
A. 4000
B. 7500
C. 8000
D. 6000
Question #4
DRAG DROP
Match the correct UC product on the right with its corresponding description or value on the left.
Solutions:
| Question #1 Correct Answer: B,C | Question #2 Correct Answer: C,E | Question #3 Correct Answer: C | Question #4 Correct Answer: Only visible for members |


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