HP HP2-N49 : Selling HP Business Service Management Solutions

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HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

A) director of service management
B) director of mobile applications
C) director of operations
D) director of distributed systems

2. Which HP Operations Bridge opportunity addresses an "over-expenditure on support resources and multi-vendor tools" pain point?

A) a requirement to reduce OpEx costs
B) an inability to perform mobile application monitoring
C) a requirement to release applications into production more rapidly
D) an inability to manage data storage/optimization

3. What does HP APM monitor in order to improve application performance so that it aligns with business goals and service objectives?

A) Cloud activity
B) Internet connectivity
C) User experience
D) Virtual device performance

4. What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

A) operational and capital expense reduction
B) assured IT Infrastructure uptime
C) reduction in event rates
D) return on investment
E) vendor and tool consolidation
F) lowering total cost of ownership

5. Which HP Infrastructure Management opportunity should a salesperson discuss to address a "costly penalties and fines; audit failures, broken SLAs" pain point?

A) demand consolidation
B) network automation
C) network operations center efficiency
D) compliance and regulatory requirements

Solutions: