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HP HP5-B04D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing Portfolio | - HP printer product families
|
| Topic 2: Customer Needs Analysis | - Identify customer requirements
|
| Topic 3: Product Features and Benefits | - Key technologies and differentiators
|
| Topic 4: Sales Strategy and Competitive Positioning | - Sales methodology
|
| Topic 5: HP Personal Systems Portfolio | - Desktop and notebook solutions
|
| Topic 6: HP Solutions and Services | - Integrated HP offerings
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
Question #1
What does a profound transformation in the workplace mean to the customer?
A. They have an increased expectation for productivity and style
B. They need low-priced products.
C. They need greater battery life.
D. They are looking for notebooks that are thin and light
Question #2
Which feature of HP MFPs should you highlight to a customer who is concerned about document scan misfeeds?
A. Automatic Duplex scanning
B. 8* screen
C. 200 sheet ADF
D. HP EveryPage
Question #3
What is the value behind wireless hot-spots?
A. ability to print from anywhere
B. easily set up and shares an Internet connection across WiFi-enabled devices
C. ability to hot capture a document on the spot
D. having a low data plan
Question #4
Which mobile product should you recommend for the task worker type of user?
A. HP ProBook 400 or 600
B. HP EliteBook Folio
C. HP Z1 Workstation
D. HP Spectre Pro
Question #5
How does HP's new toner formula help protect the environment?
A. by allowing higher firing speeds
B. reduced energy consumption during printing
C. reduced paper absorption
D. by facilitating the disposal of cartridges
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: D | Question #3 Correct Answer: B | Question #4 Correct Answer: A | Question #5 Correct Answer: A |


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