Salesforce Certified Nonprofit Success Pack Consultant : NP-Con-101

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

A) Select the Deceased field
B) Delete the values in the phone and email fields
C) Delete the Contact record
D) Select the Do Not Email, Do Not Contact, and Email Opt Out fields

2. A nonprofit has implemented Program Management Module to satisfy the reporting requirements of a new grant. The funder expects to see a report that segmen&s services according to location.
Which object will allow the nonprofit to satisfy the reporting requirements?

A) Program Cohort
B) Program Engagement
C) Program
D) Service

3. A nonprofit organization needs to send a mailing to all clients to invite them to an informational session on its workforce development program. The organization wants to track who it was sent to and who responded. The organization is using the NPSP with the Household Account Model. What should a consultant advise them to do to accomplish this in Salesforce?

A) Create a Campaign, filter a list view for clients and add to Campaign. Create a report with the type Campaigns with Campaign Members.
B) Create a Campaign field and add all clients to it, then use the Household Mailing List button to generate the mailing list.
C) Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign
D) Create a report using the NPSP All Contacts report and add a filter to just include clients

4. A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?

A) Run NPSP Health Check.
B) Upgrade the Recurring Donations package by itself.
C) Delete the custom Households object.
D) Delete all fields labelled Deprecated.

5. An international nonprofit organization added a translated relationship picklist value, however the reciprocal relationship record is not displaying correctly.
What is the cause of this error?

A) The current user does not have the correct locale.
B) The system administrator did not enable the Translation Workbench.
C) The language is not supported in NPSP.
D) The system administrator did not add the reciprocal relationship value in the NPSP Settings tab.

Solutions: